Terms Of Service

Effective Date: 8 July 2025

Welcome to Shay Brennan Golf. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from www.shaybrennangolf.com (“Website”). By accessing or using this Website, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use this Website.

1. General

Shay Brennan Golf provides premium golf equipment and related products to customers in the UK and internationally. These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.

2. Eligibility

By using this Website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

3. Product Information and Pricing

All prices are listed in GBP (£) and include VAT where applicable. We strive to ensure that product descriptions, pricing, and availability are accurate. However, we reserve the right to correct any errors and to change or update product information at any time without prior notice.

4. Order Process

When you place an order on our Website:

  • You will receive an order confirmation email acknowledging receipt.

  • This does not constitute acceptance of your order.

  • A contract is formed only when your order is shipped and a dispatch confirmation is sent.

We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorised or illegal activity.

5. Payment Terms

We accept secure payment via:

  • Major debit and credit cards

  • PayPal

  • Other payment gateways as shown at checkout

All payments must be received in full before items are dispatched.

6. Shipping and Delivery

Delivery charges and estimated delivery times are clearly outlined at checkout. Orders are typically dispatched within 1–3 business days. Delays may occur during peak periods or due to circumstances beyond our control.

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

7. Returns and Refunds

You have the right to return unused products within 14 days of receipt under our returns policy. To initiate a return, please contact our support team at [insert support email].

  • Items must be returned in their original packaging and condition.

  • Refunds are processed within 7 working days of receiving the returned goods.

  • Shipping costs are non-refundable unless the item is faulty or incorrectly sent.

8. Cancellations

If you wish to cancel an order before it is dispatched, please contact us immediately. Once an item has been shipped, our returns process will apply.

9. User Responsibilities

By using our Website, you agree:

  • Not to misuse the site or attempt to disrupt its services

  • To provide accurate billing and shipping information

  • Not to engage in fraudulent or illegal activities

10. Limitation of Liability

To the fullest extent permitted by law, Shay Brennan Golf shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or the purchase of our products.

11. Privacy Policy

We respect your privacy and handle your data in accordance with our Privacy Policy, which explains how your personal information is collected, used, and shared.

12. Amendments

We reserve the right to update or amend these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website after any such changes shall constitute your acceptance.

13. Contact Information

If you have any questions about these Terms or our services, please contact us at:

Shay Brennan Golf
Email: enquiries@shaybrennangolf.co.uk
Phone: 07969 532470
Website: www.shaybrennangolf.com